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21 January 2026

MAIRA-Incoming calls system changes

Based on feedback from employees and patients alike, we have modified our phone system to reflect the following changes:

  • Auto attendants have been returned for business hours, lunch, and after hours. This will give patients more selection options when they call.
  • MAIRA has become an option on the auto attendants, not the only incoming call route
  • We are returning the ability to call extensions directly.
  • We are reminding our patients to allow us 48 hours to return a voicemail before calling again.

Please adhere to the 48 hour call return rule when you get a voicemail so we can keep our patients from calling back unnecessarily.

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GREENSBORO

1409 Yanceyville Street, Suite B

Greensboro NC 27405

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