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15 December 2025

MAIRA (AI Voice Agent)

ALL OFFICE ARE NOW UTILIZING "MAIRA"!

MedSender's automated phone answering system is called MAIRA (AI Voice Agent), a virtual receptionist built specifically for healthcare practices. The system is designed to handle a high volume of routine patient calls 24/7 with a human-like voice, aiming for zero wait time and no voicemails. Key functions of MAIRA include:

  • Information Lookup: Answering common patient questions regarding office hours, services, billing, and insurance.
  • Multilingual Support: Offering assistance in English, Spanish, and over a dozen other languages.

By automating these tasks, MAIRA reduces the administrative burden on front-office staff, allowing them to focus on more complex, in-person patient care.

 

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1409 Yanceyville Street, Suite B

Greensboro NC 27405

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